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UK Client — Cybersecurity

Executive and Project Operations Support for a Cybersecurity Firm

Provided end-to-end operational and executive support for a cybersecurity company — managing schedules, project bookings, travel, and documentation for multiple executives.

Executive SupportProject BookingSOPsAdmin Operations
The Situation & Challenge

A fast-growing cybersecurity firm needed dependable operational support to keep multiple executives organized, maintain internal coordination, and manage project-related administrative work consistently.

My Role

Executive Assistant / Operations Specialist — responsible for calendar management, project booking, documentation, and day-to-day executive coordination.

What I Did
01

Managed calendars and meeting coordination for multiple executives

02

Handled project booking for penetration testing services

03

Created and maintained SOPs for executive and operational processes

04

Prepared meeting notes and follow-up documentation

05

Booked flights, coordinated travel logistics, and managed scheduling conflicts

06

Responded to emails and prioritized tasks on behalf of executives

07

Maintained structure within ClickUp and internal operational systems

Outcome

Operational consistency improved across executive schedules, coordination workflows, and project admin. The engagement ended when the company required an in-person team member following a relocation — not due to any performance issue.

Key Results
Multiple executives supported simultaneously
Penetration testing bookings coordinated and tracked
SOPs created for key admin and operational processes
Tools & Methods
ClickUpSOP documentationCalendar managementEmail management
Client Context
UK Client — Cybersecurity
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